INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

When you shop on MYPADISTORE, you can generally expect to receive the same product that is shown in the picture. We try to upload high-quality product images to accurately represent published products on our store.

However, for preowned or used products, it is important to note that there may be minor variations due to factors such as lighting, screen resolution, or previous usage conditions. Despite these minor differences, the overall appearance and functionality of the product should be consistent with what is shown in the picture.

These images are typically sourced directly from the product manufacturers, brands or taken with our own cameras, thereby ensuring that the product you receive closely matches the one displayed on the website. In any case, you can have confidence that the product will meet your expectations.

Rest assured, we strive to deliver the same product you see in the picture, making online shopping a convenient and reliable option for our customers.

Where can I view my sales receipt?

You can view your sales or order receipt as well as other impportant informations about your order in your Account Dashboard.

How can I return an item?

Just reach out to us about any item you wish to return and we will instruct you on how you can do that with ease.

Will you restock items indicated as “out of stock?”

Yes, items marked as "out of stock" will be restocked and made available to our esteemed customers as fast as possible.

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